What Our Policy Covers on Wallet Journeys
This policy sets out how we receive, use, store and protect details connected with your keongjp account. That can include your phone number, verification result, login events, device details, support messages and records showing whether a DANA, OVO, GoPay or QRIS transaction reached the account. Bank
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transfer and virtual account references may also be retained so we can match a payment status to the correct account. We use these details to provide account access, investigate a stalled wallet status, protect the account from unusual sign-ins and answer a privacy request. We do
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not ask you to send payment credentials through an open message. Access and eligibility depends on local law, and where local law permits, our processing follows the choices and notices shown during account access. Read this page before opening an account so you know which records
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may be created and how to ask us about them.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.